A guardedly polite letter from Lisa to the Reprographics Department of Goldies regarding our efforts to rid ourselves of the now Suicidal Copier, first mentioned here:
Acquiring a new photocopier has really been a ridiculously lengthy and frustrating process. It feels as though the main thing we have all worked on for most of 2008 has been a) pushing to get a new machine b) getting it working and c) getting rid of the old one. And we are still not there.
The old machine is still sitting right in the middle of our only communal space. It is induction week. We are trying to welcome new students to the Centre. Could you please confirm when – this week – it will be moved?
The new machine works for basic copying but has still not been networked. We cannot print or scan from it, nor even submit a meter reading. The new machine was justified financially on the basis that we it would perform multiple functions. You told me we needed to use it for office printing. We have had it quite some time and have not been able to do that. I am extremely concerned that the small number of copies we have actually been able to use the machine for will work out to be inordinately expensive at this low-level useage. We have also had no staff raining beyond the engineer on the day of delivery showing me how to make a basic copy. The engineer set up folder on the L:/ drive for documents from the printer to be sent, but networking has not taken place and none of us are set up to use any of its more sophisticated printing/scanning functions.
I do understand that you, like all of us, are very busy. Even so, this has been going on for ages. Most of our correspondence to you is simply ignored. If you can give me the relevant contact details to make a) the removal and b) networking happen, we will be pleased to see to it ourselves [see pic – ed]. Otherwise, please let me have firm dates for these small jobs to be completed.
[we will send it to the place where all Terminators must go]